Reviews

"I’ve never gone through any type of flood before. I’m so glad I had State Farm. Best Insurance ever!"

"Thank you, Jennifer, for your assistance and support."

"Jenifer was great to work with! Easy process and very helpful!"

"Jennifer Brown with Jarrod Little State Farm was so kind, helpful and efficient when I reached out. Thank you for making things so easy!!"

"We’ve worked with Jarrodd and his team for over 13 years, and the service has consistently been excellent. Jarrodd and his team are always incredibly helpful, responsive, and easy to work with. He and his team have provided valuable guidance over the years and always make sure we have the right coverage for our needs.

Most recently, Jennifer Brown helped us add renters insurance for our son, and the entire process took less than 10 minutes! She made everything incredibly quick and easy, which is exactly the kind of service we’ve come to expect from this team.

On top of the outstanding service, their pricing has consistently been better than other insurance agents/companies we’ve compared. Great rates, excellent service, and a team that genuinely takes care of their clients. We highly recommend Jarrodd, Jennifer, and the entire team!"

"Great customer service!"

"If you are looking for someone who knows insurance and WANTS to help you understand the best most cost effective ways to insure all your needs, Jarrodd Little with State Farm is someone you need to contact. State Farm is always there when I need to charge my policy or have any questions answered. When my life gets crazy, State Farm is always stable and I highly recommend taking some time to check out what State Farm can do for you!"

"The team overall has been great. They reached out with a quote for auto which happened to be much lower than current policy. They were very patient with all my questions as I was hesitant to switch over and try the beacon. Very responsive with getting back with the you and great about working around a hectic busy work schedule as well."

"This was my first time coming here for my car insurance, and I had a great experience. The owner and every member service was very welcoming, friendly, and genuinely cared about every customer. From the moment I walked in, I felt comfortable thanks to the warm smile and kind service.

She provided detailed information, helped me explore the best options, and answered all my questions clearly. This made it much easier for me to understand my insurance and feel confident in my decision.

I’m very happy with my experience and definitely do not regret choosing this place. The service is professional, attentive, and trustworthy. I highly recommend it to anyone looking for reliable car insurance assistance."

"Jerrodd Little’s team is truly the cream of the crop—if there were a Customer Service Olympics, they’d be bringing home gold every year. They always answer the phone (seriously, do they ever miss a call?) and consistently go the extra mile. Honestly, they’re the main reason I stay with State Farm.

Special shoutout to Jennifer Brown—kind, sweet, understanding, and operating at an A+ level at all times. If exceptional customer service had a face, it’d be hers. Give this woman a raise before someone else realizes how great she is and tries to recruit her!

If you’re looking for a top-notch local agent in Austin, Jerrodd Little’s team is exactly who you want—and need."

"Hannah was incredibly thorough in answering all of my questions and demonstrated great knowledge and professionalism throughout the process."

"Have been doing all my insurance for the last three years with them. Thanks to Kathryne for being available and giving a thorough breakdown on the insurance options."

"We just had Hannah at this office help us adjust our ins. policies. She is extremely knowledgeable, easy to talk to, and made some changes with in depth descriptions of what she was doing. We would give her a 10 any day.👍🏼😊. She is an asset to this office. Thank you Hannah."

"I’ve been a customer of Jarrodd Little and State Farm for well over 10 years now. I’ve always experienced fast responses and a wealth of knowledge from Jarrodd and his staff. I appreciate all of you!!"

"I recently had the pleasure of working with Jennifer Brown at Jarrodd Little's State Farm agency. She was incredibly helpful, attentive, and knowledgeable.
Jennifer truly listened to my needs and provided a customized plan that not only secured me more coverage than Allstate had offered but also resulted in significant savings. Her guidance throughout the entire process was invaluable.
I highly recommend Jennifer for all of your auto, renter, and home insurance needs. She is a five-star agent and I am proud to be both her customer and a State Farm client!"

"I have been using Jarrodd Little State Farm for over 10 years. The customer service is by far the best I have ever had with an insurance company. They are more then happy to help anytime I need assistance."

"Great service. I reached out in an emergency and the owner went out of his way to help me! Greatly appreciated!"

"Every time I contact this office whether it be by phone or by text message, it is answered promptly and the matter is handled timely. Thank you for all that you do!"

"Jarrodd and Team are outstanding - always there to help, kind courteous, professional. I've been with them for 10 years; started with them in Austin, but liked them so much I stayed with them even though I moved elsewhere in Texas. They're easy to reach, responsive and tech savvy."

"Always professional and a pleasure to work with regardless of issue."

"Jarodd and his staff are amazing! Always polite and courteous. I have been with Jared for 15 years. T hey are amazing!!!"

"Just purchased a car. Abby was great—professional and communicative throughout the process. It’s nice to have true professionals close to my apartment."

"Excellent customer service. I don’t usually write reviews but I felt very taken care of during the few interactions I’ve had with this team at State Farm while dealing with a policy update."

"Excellent individual customer service. Jarrodd's office goes the extra mile to take care of all the details."

"Great service."